Terms of service
Terms of service
TERMS AND CONDITIONS
The contractual document that will regulate the negotiation of products and services carried out through the website www.volcanicjewelry.com owned by CANARY ISLANDS LUXURY SL is shown below.
These conditions will have an indefinite period of validity and will be applicable to all contracts stipulated through the website www.volcanicjewelry.com of CANARY ISLANDS LUXURY SL. , for the supply and delivery of the same.
However, if the user has his domicile in the Canary Islands, in Ceuta and Melilla, he must contact the commercial staff of CANARY ISLANDS LUXURY SL, for the purpose of applying the special tax conditions enjoyed by these Territories. In the event that the delivery of the product is to be made in the Balearic Islands, it is possible that, depending on the selected products, the website will ask you to contact a sales official to manage your order.
CANARY ISLANDS LUXURY SL will process every contract including customer / user data, the products purchased, the payment method, the place of delivery and the rest of the conditions relating to the purchase of the products. In any case, the contract will refer to these General Conditions, which will be used to regulate the obligations between the parties.
The negotiation procedure can be carried out in the languages available on the website www.volcanicjewelry.com
CANARY ISLANDS LUXURY SL reserves the right to unilaterally modify these Conditions, without any repercussions on the goods or promotions that were purchased before the adoption of any modification.
Acceptance of this document implies that the user:
Have read, understood and understood these General Purchase Conditions.
Is a natural or legal person with sufficient capacity to negotiate and meet the legal conditions required for the conclusion of the purchase contract concluded through this website.
Assume all the obligations established herein, which will govern this purchase procedure.
IDENTITY OF THE PARTIES
On the one hand, the supplier of the goods or services negotiating with the User is CANARY ISLANDS LUXURY SL, duly registered in the commercial register with headquarters in Calle Paises Bajos, Complejo Ocean View 1117, Adeje, 38683 Santa Cruz de Tenerife, with contact via email to sales@volcanicjewelry.com and on the other,
the User, identified as such on the website through an e-mail address and a password, of which he has full responsibility for the use and custody, being responsible for the veracity of the personal data communicated to the supplier.
OBJECT OF THE CONTRACT
The object of this contract is to regulate the purchase and sale contractual relationship between CANARY ISLANDS LUXURY SL and the User when the latter ticks the corresponding box during the online negotiation procedure. The contractual purchase relationship involves the delivery, in payment of a specific price and publicly displayed through the website, of a specific product or service.
NEGOTIATION PROCEDURE
The User, after reading these General Conditions and having accepted them, can order the Product through the website www.volcanicjewelry.com
In any case, the verification of the terms of the order will be the sole responsibility of the User and the purchase procedure cannot be started until the User has sent the confirmation of the terms of the order (hereinafter, Confirmation of Order).
In order to access the services offered by CANARY ISLANDS LUXURY SL, the User must register through the website and create a User account. To proceed in this sense, the User must freely and voluntarily provide the personal data that will be requested.
The access data to the website www.volcanicjewelry.com consist of a username and a password, both provided by the User.
The User undertakes to make diligent use of such access data, not to make them available to third parties and to immediately notify CANARY ISLANDS LUXURY SL of the loss or theft of his / her password and any access by third parties. In this sense, the USER will be responsible for the security of his access data.
The USER accepts the responsibility deriving from all the activities that take place within his e-mail address and password.
The USER can access his profile in the links on the right of the navigation screen in the "My account" section
The USER must take particular account of the following:
You will need to use a secure password.
He must ensure that no unauthorized person can obtain the password.
The User will be obliged to change or delete his password immediately if he becomes aware of or if he suspects that another person or a third party knows, uses or has used this password.
In the event that the above is not possible, the User must immediately notify CANARY ISLANDS LUXURY SL. In this case, CANARY ISLANDS LUXURY SL will block the user's account, restoring it once the new access codes have been assigned. After the creation of the user account, you are informed that, pursuant to the provisions contained in art. 27 of Law 34/2002 on information society services and electronic commerce, the negotiation procedure must follow the following steps:
SELECTION OF PRODUCTS
The selection of products will be effective whenever the user clicks on the purchase icons in which the words "buy", "add to cart", "buy now" or similar expressions will appear.
You can proceed to make various selections, which will be accumulated in the virtual basket or "cart".
The virtual basket or cart is located in the upper right part of the navigation screen, where the data necessary for the identification of the products that have been accumulated will be visible.
Each time the User accesses the virtual shopping cart, a) he can access the registration area to identify himself; b) will be able to view and modify billing and shipping information; c) You will be able to access and view the details of your order information and you will be able to update the number of units of each item, update the economic calculation, select the shipping methods, select the payment method and enter the promotional code so that the corresponding discount or promotion can be applied.
EXECUTION OF THE ORDER:
Shipping data: Once the "buy now" command has been selected in the virtual cart, the User will be automatically sent to the identification screen, where it is necessary to enter the login data, in case you are not previously identified. In the event that the User has not registered as such, he can do so by entering his data in the form that will appear attached.
At this stage, the User will be given the opportunity to indicate preferences regarding the shipping address, choosing between the billing address and another shipping address that can be indicated at the moment, if he has not done so before.
Forms of payment: The User can select the payment method he wishes, following the link "Select payment method", which will redirect him to a specific page where he can choose between different valid means available. It will then be necessary to click on the "Save" icon to confirm the choice and return to the previous screen or the "Cancel" icon if you do not wish to confirm the selection.
(More information on the means of payment accepted in these contractual conditions)
Once the User has indicated his preferences, he must select the "buy now" command to continue with the purchase process.
User Confirmation:
The confirmation screen will summarize the data relating to the order: delivery address, selected products, billing address, payment details, total amount accumulated in the cart, shipping costs, expenses by means of payment and total amount of the products purchased.
The User must pay particular attention to this information and verify that the entire order complies with his preferences and, if not, he can make the changes he deems appropriate, using the links that will be available based on the conditions he intends to modify.
Similarly, the User, before carrying out the Order Confirmation, must rectify any errors or inaccuracies that may exist in the order indicated. Once the order confirmation is made by the User, CANARY ISLANDS LUXURY SL will not accept any responsibility for the delivery of a Product which the User is not satisfied with due to errors or inaccuracies contained in the order, with the exception of '' exercise of the right of withdrawal which must be exercised within the terms and according to the procedures set out in the INFORMATION DOCUMENT ON REFUNDS.
Once the User has verified that the data are correct, he / she must select the "confirm purchase" command to complete the procedure.
Confirmation by CANARY ISLANDS LUXURY SL
The User will display a message on the screen which will serve to confirm that the procedure has been completed successfully.
In any case, the contractual platform of CANARY ISLANDS LUXURY SL will inform the User, once the purchase procedure has been completed, by sending an e-mail to the address indicated in the User profile, confirming the execution of the order and summary of the purchase made.
Likewise, CANARY ISLANDS LUXURY SL will continue to inform by sending e-mails, about the different statuses in which the order is based on the process: "in progress", "awaiting confirmation of receipt" , "sent", "held", "With incidence", ...
MEANS OF PAYMENT ACCEPTED:
By credit card:
No additional costs and immediate processing once the card has been charged.
By bank transfer or bank account:
No additional cost. Order processing will begin when the deposit is credited. The order may be canceled if the deposit or bank transfer is not confirmed within 3 days from the order date. The transfers must be made in Euros and the commissions will be paid by the sender.
PAYPAL payment portal:
The choice of this payment portal presupposes that the User must comply with the usage requirements that the portal imposes on its Users. (more information on www.paypal.es)
Once the payment procedure that the portal makes available to the User has been completed, the order will be processed immediately.
Paypal charges an additional 3.4% commission for using their service. This commission will appear in the cart before the Order Confirmation in case this form of payment is chosen. By selecting Paypal, you will be redirected to PAYPAL and in this way you can pay with your PAYPAL account or with your credit and debit card quickly and securely without sharing financial information.
The contractual document that will regulate the negotiation of products and services carried out through the website www.volcanicjewelry.com owned by CANARY ISLANDS LUXURY SL is shown below.
These conditions will have an indefinite period of validity and will be applicable to all contracts stipulated through the website www.volcanicjewelry.com of CANARY ISLANDS LUXURY SL. , for the supply and delivery of the same.
However, if the user has his domicile in the Canary Islands, in Ceuta and Melilla, he must contact the commercial staff of CANARY ISLANDS LUXURY SL, for the purpose of applying the special tax conditions enjoyed by these Territories. In the event that the delivery of the product is to be made in the Balearic Islands, it is possible that, depending on the selected products, the website will ask you to contact a sales official to manage your order.
CANARY ISLANDS LUXURY SL will process every contract including customer / user data, the products purchased, the payment method, the place of delivery and the rest of the conditions relating to the purchase of the products. In any case, the contract will refer to these General Conditions, which will be used to regulate the obligations between the parties.
The negotiation procedure can be carried out in the languages available on the website www.volcanicjewelry.com
CANARY ISLANDS LUXURY SL reserves the right to unilaterally modify these Conditions, without any repercussions on the goods or promotions that were purchased before the adoption of any modification.
Acceptance of this document implies that the user:
Have read, understood and understood these General Purchase Conditions.
Is a natural or legal person with sufficient capacity to negotiate and meet the legal conditions required for the conclusion of the purchase contract concluded through this website.
Assume all the obligations established herein, which will govern this purchase procedure.
IDENTITY OF THE PARTIES
On the one hand, the supplier of the goods or services negotiating with the User is CANARY ISLANDS LUXURY SL, duly registered in the commercial register with headquarters in Calle Paises Bajos, Complejo Ocean View 1117, Adeje, 38683 Santa Cruz de Tenerife, with contact via email to sales@volcanicjewelry.com and on the other,
the User, identified as such on the website through an e-mail address and a password, of which he has full responsibility for the use and custody, being responsible for the veracity of the personal data communicated to the supplier.
OBJECT OF THE CONTRACT
The object of this contract is to regulate the purchase and sale contractual relationship between CANARY ISLANDS LUXURY SL and the User when the latter ticks the corresponding box during the online negotiation procedure. The contractual purchase relationship involves the delivery, in payment of a specific price and publicly displayed through the website, of a specific product or service.
NEGOTIATION PROCEDURE
The User, after reading these General Conditions and having accepted them, can order the Product through the website www.volcanicjewelry.com
In any case, the verification of the terms of the order will be the sole responsibility of the User and the purchase procedure cannot be started until the User has sent the confirmation of the terms of the order (hereinafter, Confirmation of Order).
In order to access the services offered by CANARY ISLANDS LUXURY SL, the User must register through the website and create a User account. To proceed in this sense, the User must freely and voluntarily provide the personal data that will be requested.
The access data to the website www.volcanicjewelry.com consist of a username and a password, both provided by the User.
The User undertakes to make diligent use of such access data, not to make them available to third parties and to immediately notify CANARY ISLANDS LUXURY SL of the loss or theft of his / her password and any access by third parties. In this sense, the USER will be responsible for the security of his access data.
The USER accepts the responsibility deriving from all the activities that take place within his e-mail address and password.
The USER can access his profile in the links on the right of the navigation screen in the "My account" section
The USER must take particular account of the following:
You will need to use a secure password.
He must ensure that no unauthorized person can obtain the password.
The User will be obliged to change or delete his password immediately if he becomes aware of or if he suspects that another person or a third party knows, uses or has used this password.
In the event that the above is not possible, the User must immediately notify CANARY ISLANDS LUXURY SL. In this case, CANARY ISLANDS LUXURY SL will block the user's account, restoring it once the new access codes have been assigned. After the creation of the user account, you are informed that, pursuant to the provisions contained in art. 27 of Law 34/2002 on information society services and electronic commerce, the negotiation procedure must follow the following steps:
SELECTION OF PRODUCTS
The selection of products will be effective whenever the user clicks on the purchase icons in which the words "buy", "add to cart", "buy now" or similar expressions will appear.
You can proceed to make various selections, which will be accumulated in the virtual basket or "cart".
The virtual basket or cart is located in the upper right part of the navigation screen, where the data necessary for the identification of the products that have been accumulated will be visible.
Each time the User accesses the virtual shopping cart, a) he can access the registration area to identify himself; b) will be able to view and modify billing and shipping information; c) You will be able to access and view the details of your order information and you will be able to update the number of units of each item, update the economic calculation, select the shipping methods, select the payment method and enter the promotional code so that the corresponding discount or promotion can be applied.
EXECUTION OF THE ORDER:
Shipping data: Once the "buy now" command has been selected in the virtual cart, the User will be automatically sent to the identification screen, where it is necessary to enter the login data, in case you are not previously identified. In the event that the User has not registered as such, he can do so by entering his data in the form that will appear attached.
At this stage, the User will be given the opportunity to indicate preferences regarding the shipping address, choosing between the billing address and another shipping address that can be indicated at the moment, if he has not done so before.
Forms of payment: The User can select the payment method he wishes, following the link "Select payment method", which will redirect him to a specific page where he can choose between different valid means available. It will then be necessary to click on the "Save" icon to confirm the choice and return to the previous screen or the "Cancel" icon if you do not wish to confirm the selection.
(More information on the means of payment accepted in these contractual conditions)
Once the User has indicated his preferences, he must select the "buy now" command to continue with the purchase process.
User Confirmation:
The confirmation screen will summarize the data relating to the order: delivery address, selected products, billing address, payment details, total amount accumulated in the cart, shipping costs, expenses by means of payment and total amount of the products purchased.
The User must pay particular attention to this information and verify that the entire order complies with his preferences and, if not, he can make the changes he deems appropriate, using the links that will be available based on the conditions he intends to modify.
Similarly, the User, before carrying out the Order Confirmation, must rectify any errors or inaccuracies that may exist in the order indicated. Once the order confirmation is made by the User, CANARY ISLANDS LUXURY SL will not accept any responsibility for the delivery of a Product which the User is not satisfied with due to errors or inaccuracies contained in the order, with the exception of '' exercise of the right of withdrawal which must be exercised within the terms and according to the procedures set out in the INFORMATION DOCUMENT ON REFUNDS.
Once the User has verified that the data are correct, he / she must select the "confirm purchase" command to complete the procedure.
Confirmation by CANARY ISLANDS LUXURY SL
The User will display a message on the screen which will serve to confirm that the procedure has been completed successfully.
In any case, the contractual platform of CANARY ISLANDS LUXURY SL will inform the User, once the purchase procedure has been completed, by sending an e-mail to the address indicated in the User profile, confirming the execution of the order and summary of the purchase made.
Likewise, CANARY ISLANDS LUXURY SL will continue to inform by sending e-mails, about the different statuses in which the order is based on the process: "in progress", "awaiting confirmation of receipt" , "sent", "held", "With incidence", ...
MEANS OF PAYMENT ACCEPTED:
By credit card:
No additional costs and immediate processing once the card has been charged.
By bank transfer or bank account:
No additional cost. Order processing will begin when the deposit is credited. The order may be canceled if the deposit or bank transfer is not confirmed within 3 days from the order date. The transfers must be made in Euros and the commissions will be paid by the sender.
PAYPAL payment portal:
The choice of this payment portal presupposes that the User must comply with the usage requirements that the portal imposes on its Users. (more information on www.paypal.es)
Once the payment procedure that the portal makes available to the User has been completed, the order will be processed immediately.
Paypal charges an additional 3.4% commission for using their service. This commission will appear in the cart before the Order Confirmation in case this form of payment is chosen. By selecting Paypal, you will be redirected to PAYPAL and in this way you can pay with your PAYPAL account or with your credit and debit card quickly and securely without sharing financial information.